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Help Center
Frequently Asked Questions
Everything you need to know about purchasing, customizing, and launching websites with NEXTRIXLAB.
templates Questions
Choose a template you love, inspect its live demo, and complete payment in LKR securely through PayHere or Bank Transfer. You immediately receive a private licensed download link with all HTML, CSS, JS, and asset source files.
customization Questions
Yes! Select the "Customize a Template" route. You pick your preferred template, tell us your brand colors, pages, and content in our 5-step customizer, and our team delivers your tailored website with hosting setup.
custom Questions
Fill our quick Custom Website brief. You don't need technical knowledge — just tell us your business goals and style preference. We will review your brief and send a clear, itemized quotation in LKR within 24 hours.
technical Questions
Every single template is engineered mobile-first with zero external CDN bloat, lightweight vanilla CSS/JS, and optimized local media to ensure instant loading even on 3G/4G connections across Sri Lanka.
billing Questions
We accept all Sri Lankan Visa, Mastercard, and LankanPay cards via PayHere payment gateway, as well as direct local bank transfers with quick receipt verification.
Have a question not answered here?
Our support team is available on WhatsApp or email to answer any inquiries.